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Performance

Reviews that get more specific, not more automated.

Performance cycles, cascading goals and KPIs, reviews and calibration, the review coach, development plans, conversations and improvement plans, and the annual salary review with its increase letters.

Cycles and goals

HR sets up a cycle in five sections: who’s in it, stages and dates, goals, how people are rated, and reviews and release. Goals are one weighted list or grouped into categories, with KPIs under each goal. HR sets goals at the levels of your structure, and each person’s goal names the goal above it that it supports, so any goal traces to the top. During the year, employees post updates marked on track or at risk, in the portal or through the concierge.

Reviews, ratings and calibration

The employee rates themselves and the manager rates alongside, on your own scale of 2 to 10 points. Ratings roll up by their weights, exactly, rounded once. Behaviours from your library are rated on the same scale. HR sees the distribution by manager, department or company, and sends a review back with a reason where it needs another look. HR never overrides a manager’s rating.

The review coach

As a manager writes, Check my review flags only clear problems, such as a vague comment, a comment that does not match the rating, or biased wording, and suggests one rewrite. It never rates and never submits. It is switched on per organisation, because review text is processed outside South Africa.

Development and improvement plans

Each person has one development plan that outlives any cycle. Managers keep a conversations log, shared with the employee by default. An improvement plan needs at least one shared conversation behind it, is approved by HR, and runs its check-ins around weekends, public holidays and approved leave.

The annual salary review

andteam calculates every eligible person’s increase from your rules, with a line explaining each step. Managers change only what they must, with a reason, against a budget meter. The review goes through its chain, for example the People team, a remuneration committee and the CEO. On release day the new pay is written from its effective date and every employee gets an increase letter, signed under one standing authorisation.

In Lindiwe's story

Where this shows up in one working life.

10 · Increase · 2027

Her increase arrives on the day, with the letter already signed.

The salary review calculates every increase from Meridian's rules. Managers change only what they must, with a reason, the approval chain decides, and every letter goes out on release day under one standing authorisation.

  • andteam Calculated 6.5% from her rating and the guideline.
  • Thabo Kept the proposal.
  • RemCom, CEO Approved the review.
  • Lindiwe Read her letter and acknowledged it.

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