Sub-processors
Six sub-processors. Three only when you switch them on.
andteam sends each sub-processor only what its service needs, over HTTPS, and accepts callbacks only with a valid signature.
| Sub-processor | Service | What it receives | Where | When |
|---|---|---|---|---|
| Google Cloud | Hosting, database, file storage, identity, reporting | All customer data | Johannesburg (africa-south1). The scheduler clock in Belgium carries no personal data. | Always |
| Anthropic, through Google Vertex AI | Claude, the AI model | The text of each AI request. Never pay figures, bank details, ID numbers or health information. Not used for training. | Outside South Africa | When you switch on an AI feature |
| Vumasign | Electronic signing | Documents to sign, signers' names and email addresses, the signing record | Johannesburg (Google Cloud africa-south1) | When documents are sent for signature |
| Postmark | Email delivery | Recipient name and email address, and the message: sign-in links, notifications, reminders | Outside South Africa | Always, for email |
| PaySpace | Payroll (Deel Local Payroll, powered by PaySpace) | Starters, changes, leavers, pay changes and leave for each pay period. It returns payslips, IRP5s and payroll results. | PaySpace's hosting | When you connect PaySpace |
| Meta (WhatsApp Business Platform) | Concierge on WhatsApp | The person's WhatsApp number and the messages in their concierge thread. Never health, ID, bank or tax details, or (by default) pay figures. | Outside South Africa | When you switch on WhatsApp and the person links their number |
Payroll service providers
You can run payroll with your own team, or as a managed service through a payroll service provider that is a PaySpace partner. That provider is your own sub-processor, appointed by you, not andteam's.
Systems you connect
Systems you choose and connect, such as your identity provider, your HR system and the medical schemes you send forms to, receive data on your instruction, and are named in each employee's copy of their data.